Our 100% Money-Back Guarantee

At SOLDOUT.COM, we understand that your ticket-buying experience should be worry-free and enjoyable. That's why we stand behind our commitment to providing you with a 100% Money-Back Guarantee, ensuring your peace of mind every step of the way.

Guaranteed Legitimacy:

Rest easy knowing that all tickets purchased on SOLDOUT.COM are guaranteed to be authentic and valid for entry to your chosen event or amenity. In the rare event that the venue raises concerns about your tickets, contact us immediately, and we'll work swiftly to resolve the issue.

On-Time Arrival:

Anticipate the thrill of your upcoming event without any delivery concerns. For physical tickets, rest assured that we guarantee timely shipping, ensuring at least one delivery attempt before your eagerly awaited occasion.

Electronic Tickets Delivered with Ease:

For electronic tickets, including mobile or PDF options, we've streamlined the process to enhance your convenience. Your electronic tickets will be seamlessly delivered to the phone number or email address provided during checkout. It's your responsibility to accept, download, or take any necessary steps to ensure a smooth and effortless entry to your event.

At SOLDOUT.COM, our commitment extends beyond just delivering tickets – we're dedicated to providing you with a seamless and enjoyable experience from start to finish. Trust us to handle the details, so you can focus on creating lasting memories at your chosen event.

Refund for Cancelled Events:

In the unfortunate circumstance of an event cancellation, SOLDOUT.COM will seamlessly coordinate a full refund of your ticket order (excluding delivery fees). For hard-stock tickets, a return may be required before processing the refund. Please note that if an event is postponed and the tickets remain valid, a refund may not be applicable.

At SOLDOUT.COM, your satisfaction is paramount. Our 100% Money-Back Guarantee is a testament to our unwavering commitment to delivering a superior ticketing experience. Trust us to ensure your tickets are not just a purchase but a guarantee of unforgettable moments.